External Help


Thanks to Mental Health Australia for this list of help agencies.

Australian Government: AIHW MHSA Australian Government website provides information on mental health services in Australia. http://mhsa.aihw.gov.au/home/(link is external)

beyondblue Support Service – Support. Advice. Action Information and referral to relevant services for depression and anxiety related matters. Phone: 1300 22 46 36 http://www.beyondblue.org.au/get-support/get-immediate-support(link is external)

Black Dog Institute The Black Dog Institute is a world leader in the diagnosis, treatment and prevention of mood disorders such as depression and bipolar disorder. http://www.blackdoginstitute.org.au/public/gettinghelp/overview.cfm(link is external)

Blue Knot Foundation Helpline (formerly Adults Surviving Child Abuse) The Blue Knot Helpline provides information and short term counselling nationally via telephone for adults survivers of childhood trauma on Phone: 1300 657 380 and email helpline@blueknot.org.au(link sends e-mail) 7 days a week 9am to 5pm AEST. http://www.blueknot.org.au(link is external)

Carer Gateway Are you one of the 2.5 million Australians who care for a loved one, friend or neighbour? Find out information about the support services available to you, on the Carer Gateway. www.carergateway.gov.au(link is external)

Gambling Helpline Starting to think gambling might be a problem? Find out about the signs of a problem and assess gambling issues and spending. Phone: 1800 858 858 http://www.gamblinghelponline.org.au/(link is external)

Headspace Headspace is the National Youth Mental Health Foundation. We help young people who are going through a tough time. http://www.headspace.org.au/(link is external)

Kids Help Line Confidential and anonymous, telephone and online counselling service specifically for young people aged between 5 and 25. Phone: 1800 55 18 00 http://www.kidshelp.com.au/(link is external)

LIfeline 24 hour telephone counselling service. Phone: 13 11 14 http://www.lifeline.org.au/(link is external)

Mensline Australia A dedicated service for men with relationship and family concerns. Phone: 1300 78 99 78 http://www.mensline.org.au/(link is external)

Mindframe-Media For media and resource information about suicide in Australia http://www.mindframe-media.info/(link is external)

MI Networks Offering access to relevant, up-to-date information, peer support and connections to local community networks, Mi Networks members provide a personalised response to the needs of individuals living with mental illness, their carers, friends and family members. Phone: 1800 985 944 http://www.minetworks.org.au/(link is external)

1800RESPECT National sexual assault, domestic family violence counselling services 24-hour online support for workers and professionals. Phone: 1800 737 732 https://www.1800respect.org.au/(link is external)

PANDA – National Perinatal Depression Helpline PANDA’s National Perinatal Depression Helpline, funded by the Australian and Victorian Governments, provides vital support, information, referral and counselling to thousands of Australian parents and their families.  Callers do not need to have a diagnosis of antenatal or postnatal depression to make contact with the Helpline, PANDA is keen to support any new parent struggling during pregnancy or after the birth of their baby, as well as their partner, family and friends. Phone: 1300 726 306 from Mon – Fri, 9am – 7.30pm (AEST/AEDT). http://www.panda.org.au/(link is external)

Parentline Parent Line is a telephone service for parents and carers of children 0-18 in New South Wales. Phone: 1300 1300 52 http://www.parentline.org.au/(link is external)

ReachOut.com ReachOut.com is Australia’s leading online youth mental health service. ReachOut.com is an initiative of the Inspire Foundation, an Australian non-profit with a mission to help young people lead happier lives. http://au.reachout.com/(link is external)

Relationships Australia Relationships Australia is a leading provider of relationship support services for individuals, families and communities. Phone: 1300 364 277 http://www.relationships.org.au/(link is external)

SANE Australia SANE Australia is a national charity helping all Australians affected by mental illness lead a better life – through campaigning, education and research. SANE conducts innovative programs and campaigns to improve the lives of people living with mental illness, their family and friends. It also operates a busy Helpline and website, which have thousands of contacts each year from around Australia. Phone: 1800 187 263 http://www.sane.org/index.php(link is external)

The Butterfly Foundation Butterfly provides support for Australians who suffer from eating disorders and negative body image issues and their carers. Phone: 1800 33 4673 http://thebutterflyfoundation.org.au/(link is external)

Veterans and Veterans Families Counselling Service (VVCS) Providers counselling and group programs to Australian veterans and peacekeepers and their families. Phone: 1800 011 046 http://www.dva.gov.au/health_and_wellbeing/health_programs/vvcs/access/Pages/index.aspx


Thanks to the NHS for this list of UK help agencies.

Anxiety UK Charity providing support if you’ve been diagnosed with an anxiety condition. Phone: 03444 775 774 (Mon to Fri, 9.30am to 5.30pm) www.anxietyuk.org.uk

Bipolar UK A charity helping people living with manic depression or bipolar disorder. www.bipolaruk.org.uk

CALM CALM is the Campaign Against Living Miserably, for men aged 15 to 35. Phone: 0800 58 58 58 (daily, 5pm to midnight) www.thecalmzone.net

Depression Alliance Charity for sufferers of depression. Has a network of self-help groups. www.depressionalliance.org

Men’s Health Forum 24/7 stress support for men by text, chat and email. www.menshealthforum.org.uk

Mental Health Foundation Provides information and support for anyone with mental health problems or learning disabilities. www.mentalhealth.org.uk

Mind Promotes the views and needs of people with mental health problems. Phone: 0300 123 3393 (Mon to Fri, 9am to 6pm) www.mind.org.uk

No Panic Voluntary charity offering support for sufferers of panic attacks and obsessive compulsive disorder (OCD). Offers a course to help overcome your phobia/OCD. Includes a helpline. Phone: 0844 967 4848 (daily, 10am to 10pm) www.nopanic.org.uk

OCD Action Support for people with OCD. Includes information on treatment and online resources. Phone: 0845 390 6232 (Mon to Fri, 9.30am to 5pm) www.ocdaction.org.uk

OCD UK A charity run by people with OCD, for people with OCD. Includes facts, news and treatments. Phone: 0845 120 3778 (Mon to Fri, 9am to 5pm) www.ocduk.org

PAPYRUS Young suicide prevention society. HOPElineUK Phone: 0800 068 4141 (Mon to Fri,10am to 5pm & 7 to 10pm. Weekends 2 to 5pm) www.papyrus-uk.org

Rethink Mental Illness Support and advice for people living with mental illness. Phone: 0300 5000 927 (Mon to Fri, 9.30am to 4pm) www.rethink.org

Samaritans Confidential support for people experiencing feelings of distress or despair. Phone: 116 123 (free 24-hour helpline) www.samaritans.org.uk

SANE Emotional support, information and guidance for people affected by mental illness, their families and carers. SANEline: Phone: 0300 304 7000 (daily, 4.30 to 10.30pm) Textcare: comfort and care via text message, sent when the person needs it most: http://www.sane.org.uk/textcare Peer support forum: www.sane.org.uk/supportforum www.sane.org.uk/support

YoungMinds Information on child and adolescent mental health. Services for parents and professionals. Parents’ helpline Phone: 0808 802 5544 (Mon to Fri, 9.30am to 4pm) www.youngminds.org.uk

CANADA Click here for contacts

USA Click here for contacts